TOWARDS GOVERNMENTS, COURTS, & POLICE

The Pardon Society of Canada takes its responsibility towards Canadian Government Stakeholders such as the Parole Board of Canada and the Royal Canadian Mounted Police (RCMP) very seriously. It is the goal of the Pardon Society of Canada to engage these stakeholders in dialogue that will ultimately improve the Canadian Pardon process.

With the Canadian Government recently passing Bill C-10 into Law, changing a Pardon to a Record Suspension, now more than ever is it important that the Parole Board of Canada work with the Pardon Society to Accredit Record Suspension Processing Services to ensure they meet a set of criteria to protect the Canadian Public, and deliver a more efficent Record Suspension System.

The criteria all Pardon Society of Canada Accredited Members must display in this regard are:

  • Appoint an internal Liaison. A single point of contact for Courts, Police and Government stakeholders to contact with questions, issues or concerns.
  • Meet all licensing requirements as may be determined and amended by the Parole Board of Canada from time to time.
  • Be free from government action that demonstrates a significant failure to support Pardon Society of Canada ethical principles in marketplace transactions.
  • Be free of an unsatisfactory rating and maintain at least an A level rating with the Pardon Society of Canada for the past 12-months.
  • Satisfactorily complete the 6-month application review and investigation process, during which any complaints or reported violations will permanently disallow accreditation, whether reported by Government Stakeholders, Clients or Members.
  • Avoid misrepresenting the business as one endorsed by, connected too, or part of the government of Canada. Including misleading statements such as "federal non-profit" used in an attempt to connect a private pardon service with the Federal Canadian Government.
  • Abide by any prescribed standards of service, cost tailoring or standards for billing as may be determined and amended by the Parole Board of Canada from time to time.
  • Be an advocate for client rights in regard to processing applications for Pardons, Record Suspensions and US Waivers independently.
  • Upon request, provide the Parole Board of Canada or Government Stakeholders with all information required to evaluate compliance with prescribed standards. This may include, but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; a complete description of the nature of the business, and all current and proposed advertising materials.
  • Cooperate with the Pardon Society of Canada in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by the Pardon Association.


  • Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of the Parole Board of Canada, The Royal Canadian Mounted Police, Local or Federal Police Services, or the Court system of Canada.
  • Foster an environment of collaboration.
  • Engage the Parole Board of Canada, Police or Courts for input along with the Pardson Society of Canada on any occasion appropriate.
  • Actively assist the Pardon Association in gaining the endorsement of Government Stakeholders in recognition of the value proposition of the industry.
  • Abide by any judicial decisions derived by the Pardon Association should a member fail to meet the requirements for encouraging collaboration and actively engaging the Government Stakeholders in honesty and integrity and thereby undermining the very core of the Pardon Society.